Three Ways to Improve your Dental Practice’s Patient Reminder System
Wed, 26. Feb 20
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Date: Wednesday, 26. February 2020
Time: 12 o'clock
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Did you know 64% of no-shows occur simply because you or your patient forgot about appointment schedule? We know and we can understand. People are busy with their own works.
So, we've figured out three easy ways for you to improve your patient appointment reminders with our Interphase - patient reminder software. Send your reminders at the right time of day.
Though we highly recommend incorporating text reminders into your strategy, many of our patients choose email or messages to provide additional details. To get the highest result, use best practices to send client reminders at the most effective time of day. For instance, SMS text reminders sent at 6 p.m. have a 41.4% higher response rate than SMS reminders sent at noon.
1) Include the correct information
With Interphase, you can always schedule an automated email that includes more detail if necessary, with our automated appointment reminder software – Interphase. Always include the date, time and time zone of the appointment. Majority of the time, reminder messages should include the name of your business, the appointment type or service to be conducted, confirmation and/or reschedule instructions and the location/address of the appointment.
2) Send more than one reminder
One appointment reminder isn't enough. You need to send client appointment reminders: an initial booking confirmation, a reminder a day before and a reminder 2-3 hours before. You can send your customized messages/emails to your patients with our best appointment reminder software – Interphase.
3) Keep it short
Make sure your appointment reminders aren't too long. The best length for a text message is between 140-175 characters. For a voicemail, you can keep it below 30 seconds. And for an email, between 50-125 words, which helps you get the highest response rates. And the ideal text reminder is between 140-175 characters.
If you are looking for best appointment reminder software schedule a demo with us @ www.letsinterphase.com
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Written by tomhardy.
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